Online payment

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Information about the online payment

In this menu you can pay your deposit for your confirmed reservation by credit card in case it is requested.

Further information about booking possibilities can be found here.

You can pay your deposit (necessary to finalize the booking of your accommodation) online through the online payment processing service furnished by OTP Bank Plc. You can pay with the following card types: VISA (embossed), MasterCard (embossed), and Maestro and Electron cards if the bank which issued them supports online transactions for such cards.

All payments are conducted on OTP Bank's safe and secure website, so your card information is safe.

Please note that the sum is charged in HUF (Hungarian Forints) and the actual sum drawn from your account is subject to the current exchange rate.


Before you start the procedure:

  • Please ready the following data: the name of the cardholder, the bank's name that'd issued the card, the card number, expiry date and -- if your cards supports it -- the CVV2 or CVC2 code (found on the back of the card, by the signature, the last three digits of the long number there).
  • Please make sure you have enough funds on your card. The bank will not accept partial payment, so either the full deposit sum is charged, or the transaction fails.
  • Please make sure your internet connection is stable. Although both our and the bank's system is robust, a stable internet connection ensures a smooth payment transaction.

During the transaction:

  • Do not close your browser until you are redirected from the bank's payment page to our landing page and you can see the results of your transaction.
  • Do not reload/refresh any of the pages during the transaction!
  • Please keep your sensitive data private and make sure no unathorized person is allowed to see it.

When the transaction is complete:

  • If the transaction was successful, you will get an authorization code for it. Please make note of this number as if any complication arises later on, this will be the reference number by which we can track the transaction.
  • If there was an error and the transaction failed, please make note of the error code, then try again later, and if possible, with a different card.

Thank you for choosing us for your holidays!


Recipient of payment:

Balatontourist Kft.
H- 8200 Veszprém, Jutasi út 23.
Company registration number: Cg. 20-09-072097
VAT nr.: 10320763-2-20
Tel.: +36 (88) 544-400, Fax: +36 (88) 544-401, E-mail: booking@balatontourist.hu

In case you have any questions regarding your payment, you are welcome to contact the campsites directly by phone or e-mail, or our colleagues in our central office at booking@balatontourist.hu or by phone +36 88 544 444.

For booking and cancellation conditions click here.

Complaints: In case you have any complaints about the services provided by the campsite during your stay, you should contact the reception right on the spot. If the problem cannot be solved there to your satisfaction, the incident has to be reported in writing, on record. Balatontourist assumes an obligation to manage only cases which are reported in writing, during the stay of the client. Client has no right to complain after departure.

Balatontourist Kft. will manage personal data obtained through registration confidentially and in compliance with current privacy law. For our privacy policy please click here.

Online platba

Počasí

24.4°C 0 km/h 21.2°C Bouřková výstraha/Balaton
Eastern
NENÍ
Western
NENÍ

 

 

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